Sales Policy

Effective Date: June 5, 2025

Welcome to OneCompareInsure. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By placing an order, you agree to comply with and be bound by this policy. Please read it carefully before making a purchase.

1. Product Availability

All products displayed on our website are subject to availability. While we strive to keep our inventory updated in real time, there may be occasional discrepancies. If an item you ordered is out of stock or discontinued:

  • You will be notified via email or phone

  • You may choose an alternative product, wait for restocking, or request a full refund

2. Pricing and Payment

  • All prices are listed in USD ($) and include applicable taxes unless stated otherwise

  • We reserve the right to adjust prices, discontinue products, or correct pricing errors without prior notice

  • Accepted payment methods include:

    • Credit/Debit Cards (Visa, MasterCard, etc.)

    • PayPal

    • Bank Transfer (for bulk or special orders)

Payments must be completed and authorized before an order is processed and shipped.

3. Order Confirmation

After placing an order, you will receive an email confirmation that includes:

  • Your order number

  • Order summary and total cost

  • Estimated delivery time

If you do not receive this email, please check your spam/junk folder or contact us immediately.

4. Order Processing & Shipping

  • Orders are typically processed within 1–2 business days

  • Shipping times vary based on location and method selected

  • You will receive a tracking number once your order is shipped

  • We are not responsible for delays caused by carriers or customs clearance

Shipping policies are detailed separately on our Shipping Policy page.

5. Returns & Refunds

Customers may return items within 30 days of purchase under the conditions stated in our Refund and Returns Policy. Returned products must be in original condition with all accessories and packaging included.

Refunds are issued to the original payment method once returned items are received and inspected.

6. Product Warranty

Most products sold on OneCompareInsure come with a standard 12-month manufacturer’s warranty, unless otherwise specified on the product page.

Warranty covers defects in materials and workmanship under normal use. It does not cover:

  • Damage caused by misuse or neglect

  • Unauthorized repairs or modifications

  • Accidental damage or natural disasters

For warranty claims, contact our support team with proof of purchase and product issue.

7. Promotions and Discounts

From time to time, we may offer special promotions, coupon codes, or bundle deals:

  • Promotions cannot be combined unless explicitly stated

  • Discounts do not apply retroactively to previous orders

  • Promotional items are non-refundable unless defective

8. Customer Support

We are committed to providing outstanding customer service before, during, and after your purchase.

If you have any questions or concerns, please contact us:

📧 Email: Contact@exterkixocity.com
📞 Phone: 070 7948 6927
🏠 Address: 93 Great Western Road, Longham, United Kingdom

9. Policy Updates

We reserve the right to update or modify this Sales Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.